Account Management & Privacy Control

Request Ministry Account & Data Deletion

Data Safety Compliance • Apple App Store & Google Play Policy (com.hellobethel.app)

Option 1: Delete Directly in the Hello Bethel App (Instant)

The fastest way to permanently delete your church account and all associated voice, prayer, and RSVP records is directly within the Hello Bethel mobile or web application (hellobethel.app):

  1. Open the Hello Bethel app on iOS, Android, or web.
  2. Go to the Settings tab from the bottom navigation bar.
  3. Scroll to Account & Security → tap Delete Account.
  4. Confirm deletion. Your church account, phone provisioning, recordings, prayer requests, and RSVP data will be expunged immediately.

What Data Gets Deleted

  • •Call Audio & Transcripts: All caller voice recordings, prayer transcripts, and call audio files are permanently purged from storage.
  • •Prayer Requests, Visitors & RSVPs: All captured caller names, confidential prayer notes, and event RSVP rosters are completely erased.
  • •Virtual Assistant Config & Numbers: Assigned sanctuary forwarding numbers, Vapi assistant IDs, and ministry hours are de-provisioned and deleted.

Option 2: Submit Web Deletion Request

If you have uninstalled the app or no longer have access to your device, enter your registered church phone number or email address below: